F.A.Q
  • Q:What payment methods do dunksbshoes.com accept?

    A: dunksbshoes.com  accept credit card and western union payments.
    (For First Time customers, please make sure to place your order to your billing address or we will deny your transaction. We can only shipping shoes to an address different from your billing address when you are a returning customer.)

    Know more about western union?
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    Q: Can i wholesale DUNK shoes for cheap?

    A: We are currently accept small wholesale or bulk order.You will get the low price if you place an wholesale order.All price condition under negotiation.we also accept Free shipping and  DROPSHIPPING worldwidely.

    Q: What is store Return Policy?

    A: We will gladly accept return in brand new condition. All shoes purchased from dunksbshoes.com can only be returned in brand new condition with original box and all applicable accessories (ex.  card, original shoe laces, etc..) The return must be requested 7 days from the day the shoes are delivered to our customers. Returns and exchanges back must be posted marked within 14 days your request has been approved.

    * We can not guarantee the condition of the shoebox. For collectors or as a gift, please add a note on the note line when placing the order for us to pick the best  adi shoebox. For detail information on how to return your defective shoes to Official Adidas please email us.


    Q: Is My Payment to dunksbshoes.com Secure?

    A: All Payment are done online through the 100% secured. dunksbshoes.com  will never get your credit card number and you never have to worry about your credit card info gets stolen or sold to other party online because we use the third party payment secure servers.


    Q: How can i get  right sizes ?

    A: You should choose the right shoes size when you purchase and we will shipping the right size base on your order table.


    Q: Does  dunksbshoes.com  have a satisfaction guarantee?

    A: We have a 100% satisfaction guarantee. If you are not satisfied with your product within 2 days of receipt you can send it back to us for refund (not contain shipping fees).

    *Additional shipping fee will be requested for exchange.

    Q: Can i Cancel my order?

    A: Cancellation of an order must be requested before the order has been dispatched.Cause that we process all orders as quickly as possible within 6-8hours after orderss placing, so we are not always able to cancel an order after it is placed. Hope yoou can understand in this key point.Cancellation requests after the order has been dispatched will be treated in accordance with our  Return policy.